Privacy Policy

ORNAXY PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://arxino.com/ (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone, and some of the cookies that are installed on your device. Additionally, when you browse the Site, we collect information about the web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect information from devices using the following technologies:

COOKIES

This is a list of cookies we use. We’ve listed them here so you can choose whether to allow them or not.

session_id, unique session identifier, allows Shopify to store information about your session (referrer, referring page etc).

shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.

shopify_uniq, no data held, expires midnight (depending on the visitor’s location) of the next day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores shopping cart information.

_secure_session_id, unique session identifier.

storefront_digest, unique identifier, indefinite If the store has a password, this is used to find out if the current visitor has access.
- "Log files" track activity on the Site, and collect data such as your IP address, the type of browser you are using, your Internet service provider, referring/exit pages, and timestamp data.
- "Web beacons," "tags," and "pixels" are electronic files that record information about your navigation through the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]]
Additionally when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER PAYMENT METHODS ACCEPTED, IF ANY]], email address, and phone number. This automatically-collected information is referred to as "Order Information."

[[INSERT ANY OTHER INFORMATION COLLECTED, IF APPLICABLE: OFFLINE DATA, DATA/LISTINGS ACQUIRED FOR MARKETING PURPOSES]].

When we use the term “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information that we collect to process any orders placed through the Site (including processing your payment details, arranging for shipping of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

communicate with you
to assess potential fraud or risk; and,
where consistent with your stated preferences, provide you with information or advertising about our products or services.
[[INSERT OTHER USES FOR WHICH THE REQUESTED INFORMATION IS USED]]
We use the Device Information (in particular, your IP address) that we collect to assess potential fraud or risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES FOR WHICH DEVICE INFORMATION IS USED, INCLUDING ADVERTISING AND RETARGETING]].
SHARING YOUR PERSONAL INFORMATION

We share your Personal Data with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information on how Shopify uses your Personal Data, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - for more information on how Google uses your Personal Data, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Finally, we may also share your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information we receive, or otherwise protect our rights.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE REMINDER MARKETING OR TARGETED ADVERTISING]]

BEHAVIORAL ADVERTISING
As mentioned above, we use your Personal Data to deliver targeted advertising or marketing messages to you that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:
[[
INCLUDE OPT-OUT LINKS FOR THE SERVICES YOU USE.
SOME COMMON LINKS :
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
]]
In addition, the user can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

Your privacy and the information you agree to share as part of our SMS marketing service are important to us. We use this information to send you text message notifications (for your order, including order abandonment reminders), text message marketing offers, and transactional texts, including requests for feedback from us.

Our website uses cookies to keep track of items you put in your basket, including when you abandon your order. This information is used to determine when to send SMS basket reminder messages.


DO NOT TRACK
Please note that we do not change our site data collection and use practices when we detect a "Do Not Track" signal from your browser.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR STORE HAS CUSTOMERS IN EUROPE]]

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and may ask for it to be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.
Additionally, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (for example if you make an order on the Site) or otherwise to pursue our legitimate business interests set out above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.



DATA RETENTION
When you place an order through the Site, we will retain your order data on file with you unless you ask us to delete it.

[[INSERT NEXT PARAGRAPH IF THERE IS A MINIMUM AGE REQUIREMENT]]
MINORS
The Site is not intended for persons under the age of [[INSERT AGE]].

We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at support@arxino.com or by post at the following address:


COMPANY INFORMATION :

Arxino  managed by  Sianatou Joseline ABOGOURIN
Company number :  2279477386 TPS/TVH
number  :  755929759 RT0001 Telephone number : 8192136210 Mailing address :  145 Rue Broad City :  Gatineau Postal code :  J9H 7M3 Country :  Canada